On Hold Messaging
Why On Hold?
Most businesses don’t realize that having a customer on hold with silence or radio music is a waste of valuable marketing time. In fact, studies have found that 88% callers prefer on hold messages vs. dead silence or radio. One Take Wonder Music will utilize your signature sound, custom created and produced for your brand, and play it as a part of your on hold messaging strategy along with a pleasant, professional voice-over highlighting your main specials, promotions, services, events and more. 25-30% of callers have purchased additional products or services based on an on-hold sales suggestion. How about entertaining your callers with tips about the services or products you offer? A One Take Wonder On Hold message is an effective marketing method to turn this valuable marketing time into an opportunity to engage your callers, increase interest for your other products/services, grow your sales revenue, raise brand awareness and build credibility with a targeted audience.
Auto Attendant Messaging
Let a professional voice-over answer your callers and transfer the calls to the right department. Even if you have a receptionist, you can still use our services to greet your callers with a professional voice over with nice background music during after business hours, weekends and holidays! Inform your callers of your business hours or direct them to different extensions so they can leave messages for the right department.
Our Secret Recipe for On Hold Messaging
A lot of on hold music you hear for even large companies comes through as a static mess that hurts your ears! This is an incredibly negative experience for callers. The goal of on hold music is to relax the caller and make the holding time go by quicker. An on hold experience that is sporadic, noisy and full of static will yield the opposite result.