Why does on hold music often times sound so bad over the phone? It all has to do with frequencies. The human ear can hear from 20 Hz to 20,000 Hz, but telephones can only transmit a certain range of these frequencies (300 Hz to 3400 Hz to be precise).
Most On Hold Messaging companies have great sounding music – but their music is using the full frequency range (20-20,000Hz), and is not written to be played through a phone system. So what happens when this music is filtered through the limited range of the telephone system? Well picture this – you order a hamburger at your favorite fast-food restaurant, and pull up to the window to receive your delight. But instead of a window, there is an envelope slit. Your hamburger proceeds to be forced through the envelope slit, and you end up with an entirely different meal than you were planning on eating.
At One Take Wonder Music, our innovative composers have been studying the science behind writing music between 300-3400 Hz. To their surprise, they’ve found a unique combination of instruments that are specifically made to be written in that frequency range. By using simple composition and correct instrumentation, they’ve produced a library of music in different genres that will ensure your customers’ satisfaction. And, if you’re not happy with the style selected for you, we will write you something fresh!